ADA website compliance has become one of the most pressing legal concerns for US businesses. In 2025, over 4,000 federal ADA lawsuits were filed targeting websites — and that number continues to grow. Whether you run a small e-commerce store, a SaaS platform, or a Fortune 500 site, understanding ADA requirements is essential.
This checklist covers everything you need to know about making your website ADA compliant, with a focus on the areas that matter most.
Understanding the Legal Framework
The Americans with Disabilities Act (ADA) was signed into law in 1990 — before the commercial internet existed. Title III of the ADA prohibits discrimination on the basis of disability in "places of public accommodation." Courts have consistently interpreted this to include websites, even though the law doesn't explicitly mention them.
The Department of Justice has not issued specific technical regulations for web accessibility, but they've made clear through consent decrees and amicus briefs that WCAG 2.0/2.1 Level AA is the standard they reference. In practice, nearly every ADA website lawsuit uses WCAG 2.1 AA as the benchmark.
1. Color Contrast Compliance
Color contrast is the most commonly cited accessibility failure in ADA lawsuits — and the easiest to fix. Despite being straightforward to address, it consistently appears in the majority of demand letters and settlement agreements.
Use our Color Contrast Checker to verify every color pair on your site. Run a full scan at least monthly.
2. Keyboard Navigation
Many users with motor disabilities cannot use a mouse. They navigate entirely through keyboard commands using Tab, Shift+Tab, Enter, and arrow keys.
Test this yourself: unplug your mouse and navigate your entire site using only the keyboard. If you can't complete key tasks (forms, navigation, checkout), neither can your disabled users.
3. Screen Reader Compatibility
Color contrast is the #1 cited ADA violation. Scan your site in one click and fix issues before they become demand letters.
Get the Chrome ExtensionScreen readers like JAWS, NVDA, and VoiceOver convert on-screen content to speech. Making content compatible requires specific markup.
4. Forms and Inputs
Forms are frequently the most challenging part of accessibility. An inaccessible form can prevent users from completing purchases, registrations, or contact requests.
5. Multimedia and Documents
6. Navigable Content
7. Legal Risk Mitigation
Beyond fixing technical issues, consider these legal best practices:
8. Cost-Effective Prioritization
If you can't fix everything at once (and most organizations can't), prioritize by impact:
1. Color contrast — cheap to fix, high litigation risk
2. Keyboard navigation — affects a wide range of disabilities
3. Screen reader basics — alt text, headings, form labels
4. Forms and error handling — essential for transaction completion
5. Multimedia — captions and transcripts
Color contrast is one of the highest-ROI accessibility fixes you can make. Start there, use our Contrast Checker to identify failures, and work through the rest of this checklist systematically. Your users — and your legal team — will thank you.